reports on production status, machine maintenance, energy consumption and more, all of
which can be used to optimize processes. Similar to the SAP and KUKA collaborative effort, manufacturers must do the same to move
the industry forward in innovative ways. With
a community of engineers, the industry has
endless opportunities to collaborate and commit to a digital future.
Monitoring the Employee
and Customer Experience
With all of the data available from Industry 4.0, companies can discover how customers
use products day-to-day by examining usage
data from connected things. This enables a
heightened level of customer empathy, which
is essential for building successful, profitable,
and long-term customer relationships. By leveraging this data, manufacturers can tune
into the voice of the customer to establish a
truly customer-centric product value chain
that listens, understands, and adapts.
This helps executives stay tuned into the
newest market and economic trends. By doing
so they are better able to predict supply and
demand from their customers, keeping their
companies one step ahead. This will eventual-
ly enable them to execute
on mass customization
and increase production
While investing in digital technologies, manufacturers will move typical production methods
over to robots and machinery, making way to
utilize employee talents
in other areas. Using the
insights from constant
real-time data analysis
available in smart factories, manufacturers
can optimize autonomous production methods across the entire production chain and
resources can be redistributed as necessary.
Smart factories reduce the need for employees to assist in optimizing processes and machine maintenance. Industry 4.0 brings positive changes to the workforce. For starters,
there is increased transparency and access to
data, which empowers the digital workforce
and enables industrial professionals to tackle
problems with confidence. Additionally, robot interactions change the role of the work-er into more of an orchestrator and manager
rather than a manual laborer.
Organizations can also alleviate health
and safety risks by performing more thorough risk assessments, measuring emissions,
and implementing more effective controls.
These types of assessments and changes are
easy to implement with the right data and
software in place. However, this requires IT
to play a more crucial role in factories in order to maintain these systems and software.
Industry 4.0 is here to stay. While the manufacturing industry is in a phase of transition, it’s important for manufacturers to
come together as a community and commit
to the digital age. M